Getting Help
You might be able to troublshoot and solve the most common issues by visiting our help centre. Of course if you still need help, we are here for you. Simply scroll down the page to make contact with us.
Warranties
All Vortex™ products are covered by comprehensive warranty agreements providing peace of mind when you purchase Vortex™.
Vortex Product Warranty Information
If you own a Vortex Spa™, Vortex Sauna™ or Vortex Pergola™, please download the appropriate warranty card to determine if the issue you are experincing is covered under the product warranty.
Vortex Spas™ Warranty Explained
Vortex Spas™ Warranty Card (2024)
Vortex Sauna™ Warranty
Vortex Pergola Warranty
Fisher Spas™ Warranty Card
Jacuzzi® Hot Tub Warranty Card
Jacuzzi® Swim Spas Warranty Card
Sun and Soul Pergolas Warranty Card
Ecosmart Warranty Card
Shadowspec Warranty Card
Create a Warranty Ticket
If you are having issues covered under the product warranty and require assistance from our friendly warranty team, please contact us by clicking the bustton below.
