Why Spa World

Discover the Spa World difference, where our passionate team is committed to providing you with personalised solutions and unparalleled support for your wellness journey.

Our dedicated experts are ready to help you find the ideal product tailored to your needs. Whether it's our unmatched product quality, customer care, dedicated concierge program, or guiding you through the certification process – we're with you every step of the way.

Find out why Spa World is the perfect choice for you and your family below!

Top 5 reasons to choose Spa World

Spa World Concierge at your service!

When you buy from Spa World, we will match you with a single point of contact - aka your Spa World Concierge who has the expertise to be your personal guide from purchase through to post delivery.

Professional Certification Service

Most states or cities require a permit for the installation of a spa, swim spa or pergola. You can do the process yourself, we can do it, or we can refer you to a certifier.

One-stop shop for parts and accessories

We offer a wide range of parts, accessories, and outdoor lifestyle products. These include chemicals, spa covers, spa maintenance, cleaning equipment, spa parts, umbrellas, heating and more.

After-sales support and call centre

We provide excellent after-sales support to ensure hassle-free spa ownership. We are here to help seven days a week. Contact our team about warranties, parts and chemicals, product advice, and more.

World's first carbon-neutral spa retailer

Spa World is proud to be the first carbon neutral spa retailer in the world.

As a responsbile manufacturer, we're taking meaningful climate action to reduce our environmental impact and lead the change in our industry. In 2020, we became the world's first carbon-neutral spa retailer!

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.