Balboa MVP260 touchpad errors, problems and troubleshooting (User Manual)

Hot tubs are a great way to unwind after a long day and relax with family and friends. However, like any other electrical appliance, hot tubs can experience errors and problems over time.

If you're looking for easy to follow troubleshooting tips to get your Balboa^® MVP260 touchpad back up and running again, this article is for you.

In this guide, you'll learn:

• How do I resolve the Error dY on the Balboa^® MVP260 touchpad?
• How do I resolve Error OH on the Balboa^® MVP260 touchpad?
• How do I resolve the Error SA on Balboa^® MVP260 touchpad?
• How do I resolve the Error HL on Balboa^® MVP260 touchpad?
• How do I resolve the Error Sb on Balboa^® MVP260 touchpad?
• How do I resolve the Error IC on my Balboa^® MVP260 touchpad?

How do I resolve the Error dY on the Balboa MVP260 touchpad?

Solution:

• Check the water level in your spa.
• Refill if necessary.
• Make sure the pumps have been primed.
• Press any button to reset.

Cause: Inadequate water detected in heater.

For all Diagnostic Messages, download the product manual.

How do I resolve Error OH on the Balboa MVP260 touchpad?

Cause: There is an "Over Heated Heater" (OHH or HH) Condition.

One of the Water Temp Sensors has detected 118°F (47.8°C) In the Heater and Spa Functions are Disabled. You Must Press Any Button to Reset when Water is below 108°F (42.2°C). Check for Water Level, Flow Restrictions, Closed Valves, Air Bubbles, and Pump Prime, or Continue for a Detailed Test Procedure.

Check for All of the following Conditions:

1. Low Water Level.
2. Blocked Suction Fitting.
3. Blocked Skimmer.
4. Dirty Filter.
5. Too Many Closed Jets.
6. Closed Slice Valve.
7. Heat Related Pump Not Running.
8. Heat Related Pump Not Primed.
9. Contact your Dealer or Service Organization.

WARNING: A heater overheat error message may indicate excessively high heater temperatures which can scald or burn!

If the heater is not cool enough to safely service, allow the heater to cool before continuing testing.

A heater overheat condition that generates an OHH error message is most likely the result of a low flow condition. Therefore, OHH is considered to be a flow related error.

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How do I resolve the Error SA on Balboa MVP260 touchpad?

Cause: Sensor A (SA) is not operating correctly.

The sensor connected to the SA connector on the system board may have failed and spa functions are disabled. Contact your dealer or service organization.

A sensor failure message may indicate excessively high heater temperatures which can scald or burn!

If the heater is not cool enough to safely service, allow the heater to cool before testing.

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How do I resolve the Error HL on Balboa MVP260 touchpad?

Check for the following conditions:

1. Low Water Level.
2. Blocked Suction Fitting.
3. Blocked Skimmer.
4. Dirty Filter.
5. Too Many Closed Jets.
6. Closed Slice Valve.
7. Heat Related Pump Not Running.
8. Heat Related Pump Not Primed.

Overview: During Heating, this message indicates a possible low flow condition. There may not be enough water flow through the heater to carry the heat away from the heating element. Heater Start Up will begin again after about 1 minute. Check for water level, flow restrictions, closed valves, air bubbles, and pump prime, or contact your dealer or service organization.

Cause: Possibly the "Heater Flow is Low" (HFL or HL).

Note: If the problem persists, please contact our customer service team.

How do I resolve the Error Sb on Balboa MVP260 touchpad?

Cause: Sensor B (Snb or Sb) is not operating correctly.

The sensor connected to the Sens.B connector on the system board may have failed, and spa functions are disabled. Contact your dealer or service organization.

A sensor failure message may indicate excessively high heater temperatures, which can scald or burn!

If the heater is not cool enough to safely service, allow the heater to cool before testing.

For all diagnostic messages, download the product manual.

How do I resolve the Error IC on my Balboa MVP260 touchpad?

Cause: A potential freeze condition has been detected, and Ice (ICE) in the system is being prevented.

44°F (6.7°C) or lower has been detected at the lowest temp sensor, or the aux freeze switch has closed, and all pumps and blower are activated.

All pumps and blower are on for at least 4 minutes after temp is 45°F (7.2°C) or above at the sensors, or when the aux freeze switch opens.

This is an operational message, not an error indication. Either wait for the potential freeze condition to end or contact your dealer or service organization.

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