How to Diagnose and Fix Spa Lighting Issues in My Vortex™ and Fisher™ Spa

Important: A licensed electrician must carry out all electrical work on your spa. Any electrical information included here, whether it is troubleshooting or other instructions, is provided for use by a licensed electrician only. Local electrical codes supersede any information found here.

Key Takeaways:

• Common cause of flickering or flashing lights, easily fixed by securing cables.
• Problems with LED drivers or power can affect all spa lights.
• Flickering in specific lights may be due to wiring or extension issues.
• Pinched or damaged cables can cause lights to show incorrect colours.
• A loose light can be resolved by securely plugging it back into its socket.

Lighting issues in your Vortex™ or Fisher™ spa can range from dim or non-working lights to unexpected colour changes. These problems may stem from a variety of causes, including loose connections, wiring faults, or issues with the power supply.

Addressing these concerns promptly can enhance your spa experience and prevent further complications. In this guide, we’ll explore several common lighting issues and offer clear steps on how to diagnose and resolve them, ensuring your spa lights work correctly and efficiently.

Why are the LED lights in my Vortex™ and Fisher™ Spa flashing/flickering?

There are several potential reasons why the LED lights in your Vortex™ and Fisher™ Spa may be flashing or flickering.

Loose or improperly connected light cables.

During delivery, light cables may become loose, leading to intermittent connectivity and causing the LED lights to flicker.

To do this, you may follow the steps below:

• Remove all panels, as the faulty light and its connection may be located behind any of them.
• Inspect and identify any loose cable light connections.
• Securely fasten these loose connections to ensure proper connectivity.

Issues with the main lights.

• If all the lights in your spa are flickering, it could indicate a problem specific to the main lights.
• Faulty LED drivers or power supply related to the main lights can result in flickering.

Perimeter lighting issue or extension problem.

• If only a few lights are flickering or flashing while others remain stable, it suggests a possible issue with the perimeter lighting or an extension.
• Separate connections or wiring may be responsible for the perimeter lights, and a fault or loose connection in that specific section can lead to flickering.
• If your spa is new or just arrived, the most likely reason for the LED lights flashing or flickering is a loose LED light cable connection. Otherwise, please contact us or a licensed spa technician to accurately diagnose your spa and resolve the issue.

Why does my spa pool have a light of a different colour?

In some cases, a cable tie that is fastened too tightly around the wires can cause them to pinch or become damaged, resulting in a different colour or malfunctioning light.

If you suspect this is the issue, please follow the steps below to fix the problem.

• Carefully inspect the area around the light unit and look for any tightly fastened cable ties.
• Use a pair of scissors or cable tie cutters to safely cut and remove the ties.
• Once the ties are removed, straighten out the cables to ensure proper connection and avoid any further pinching.
• If after adjusting the cables and removing the cable ties the issue persists, it may be necessary to replace the light unit.

To resolve the issue, it is advisable to reach out to Spa World or seek assistance from a spa expert. They will be able to provide you with a replacement light unit that is suitable for your spa pool model.

Additionally, they can offer guidance and support in safely disconnecting the existing light unit and installing the new one correctly.

Why is one of the lights in my Vortex™ and Fisher™ spa not working?

It is possible that one of the lights in your spa is loose or has fallen from its socket during the delivery. This does not mean that the light is faulty and can be easily resolved.

To fix this problem, please follow the steps below.

• Step 1. Remove the cabinet panel that covers the area where the light is located.
• Step 2. Plug the light back into its socket or push it in further if it's loose.

In summary

We hope this guide has helped you understand and troubleshoot common spa lighting issues in your Vortex™ or Fisher™ spa.

If the issue persists after following the troubleshooting steps, it’s always a good idea to contact a licensed spa technician for professional help. With the right care and attention, you can keep your spa lighting functioning perfectly for years to come.

For expert advice, replacement parts, or further assistance, contact us today or visit our website to learn more about maintaining your spa.