How to Stop Water Splashing From the Feature Above the Filters in Your Vortex Spa™

Experiencing water splashing from the feature above your Vortex Spa™ filters during priming? Discover how a quick adjustment to the red ball valve can resolve the issue and give you the perfect water flow.

How to Stop Water Splashing From the Feature Above the Filters in Your Vortex Spa™

If water splashes above the filters while priming, don’t worry—it’s an easy fix. This article will guide you through a simple fix to stop splashing and improve water flow in your spa.

Key Takeaways

  • Water splashing from the feature above the filters is a common issue during the initial priming of a Vortex Spa™.
  • The issue can be resolved by adjusting the red ball valve, located behind the cabinet panel.
  • The process is quick and requires only minor adjustments while the spa is running.

Why Is Water Splashing From Above the Filters in my Vortex Spa™?

When setting up or restarting your Vortex Spa™, the system undergoes a process called priming. Priming ensures the pump and plumbing system are filled with water and free of air pockets, allowing proper water circulation.

feature above the filters in your vortex spa

During this process, you may notice water splashing from the feature above the filters. This happens because the water flow is not yet balanced, often due to trapped air or uneven pressure.

To resolve this, adjust the red ball valve near the affected area. This valve regulates water flow, helping to balance the system and stop the splashing. By making this quick adjustment, you’ll restore smooth water circulation and ensure your spa operates as intended.

Keep reading to learn more about how to resolve this issue.

Which Vortex Spa™ models does this guide apply to?

This guide for troubleshooting water splashing from the feature above the filters applies to all Vortex Spa™ models, including:

  • Aqualounge Plunge
  • Aqualounge Pro
  • Aqualounge Pro Plus
  • Aqualounge Extreme
  • Aquagym Plunge
  • Aquagym Pro
  • Aquagym Pro Plus
  • Aquagym Extreme
  • Aquagym Max Plunge
  • Aquagym Max Plunge XD
  • Aquagym Max Pro
  • Aquagym Max Pro XD
  • Aquagym Max Pro Plus
  • Aquaqym Max Pro Plus XD
  • Aquagym Max Extreme
  • Aquagym Max Extreme XD
  • Hydrozone Plunge
  • Hydrozone Plunge XD
  • Hydrozone Pro
  • Hydrozone Pro XD
  • Hydrozone Pro Plus
  • Hydrozone Pro+ XD
  • Hydrozone Extreme
  • Hydrozone Extreme XD
  • Aqualap Plunge
  • Aqualap Plunge XD
  • Aqualap Pro
  • Aqualap Pro XD
  • Aqualap Pro Plus
  • Aqualap Pro Plus XD
  • Aqualap Extreme
  • Aqualap Extreme XD
  • Gemini
  • Cerium
  • Cobalt
  • Cobalt HP
  • Nitro
  • Nitro HP
  • Spectrum
  • Spectrum HP
  • Xenon
  • Neon
  • Palladium
  • Palladium HP
  • Eon
  • Mercury
  • Titanium
  • Titanium HP
Ball Valve

How to Fix Water Splashing in Your Vortex Spa™

To resolve water splashing from the feature above the filters in your Vortex Spa™, follow these simple steps below:

Step 1: Locate the Red Ball Valve

  • Begin by turning off your spa for safety.
  • Remove the cabinet panel that provides access to the internal components of your spa.
  • Look for the red ball valve—it is usually located on the plumbing line behind the waterfall feature.

Step 2: Adjust the Red Ball Valve

  • Turn your spa back on so you can observe the water flow while making adjustments.
  • Slowly turn the red ball valve toward the off position. This will reduce the water flow to the feature above the filters, thereby minimising or completely stopping the splashing.

Step 3: Fine-Tune the Flow

  • Continue adjusting the valve until the water flow stabilises and no longer splashes from the feature.
  • Once the water flow is at your desired level, stop adjusting the valve.

Step 4: Reassemble the Cabinet Panel

  • After confirming that the splashing issue is resolved, turn off the spa again.
  • Reattach the cabinet panel to secure the internal components.
  • Turn the spa back on and enjoy the improved water flow!

In Summary

Water splashing from the feature above the filters during the priming phase of your Vortex spa™ is a minor issue with a simple solution. By adjusting the red ball valve, you can easily control the water flow and eliminate splashing.

Need professional spa assistance? Book a service appointment with our expert technicians!

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